"Furnace pilot light wouldn't ignite. Chris went on our roof and found a nest in the chimney. He got out what he could reach, even ran back to the shop to see if they had chimney rods but they did not. Normally, that's where the job would've stopped, but Chris didn't leave me hanging. He found a chimney sweeper in the area who got the job done. Now that's customer service! Highly recommend and ask for Chris!"